FAQ'S
What form of payment do you accept?
Visa, MasterCard, & PayPal
When do I pay for a yard sign?
Payment is required prior to display set up.
Are reservations required?
Reservations are recommended but not required. If you do not make a reservation we do ask that you call 24 hours before you would like your sign to be delivered. Reservations may be made by calling us and providing us with the name of the baby if known and estimated due date, payment and delivery information. When the baby is born just give us a call with the birth info:
* Baby's Name
* Date of Birth
* Length
* Weight
And your stork will be ready for us to deliver.
Does someone need to be home for a stork delivery?
No, there does not need to be someone at the delivery address for the stork to be delivered.
Do you deliver in bad weather?
The yard signs are made of strong plastic material so they are weather-proof from rain. If there are severe weather watches or warnings posted, we will not deliver. In the case that we do not deliver, we will notify the customer to cancel the order or set up alternative arrangements.
How do you display the yard signs?
The lawn signs are put into the ground with metal stakes. We are careful to leave the yard in proper condition after the yard sign is removed.
Can I move the yard sign?
We ask that you do not move the lawn sign but rather call us and we will do it for you. A delivery fee may apply for each time that we have to come out and move the sign . If you have special instructions on where to place the yard sign please notify us when you are making the reservation.
Refund policy
A full refund will be given under the following conditions:
* The order is cancelled 48 hours or more in advance.
* The yard sign cannot be set up due to inclement weather.
Refunds will not be given under the following circumstances:
* If we are provided an incorrect address at time of purchase, our associates will not be able to properly deliver the sign. Please make sure you have correct address when booking your lawn sign.
* If the resident or gift recipient stops us from setting up display.
* If the resident or gift recipient requests the lawn sign be taken down.
* If a gated community will not allow us access to set up the yard card. If your yard sign recipient lives in a gated community, please make arrangements for us to have access to recipient's home.
* The resident/gift recipient has a dog on premises that prevents our associates from setting up yard sign.
* The resident/gift recipient is "out of town" or away on delivery day and does not get to see display. If you learn that your recipient will not be home on scheduled delivery date, we will gladly reschedule or cancel order, but we need at least 24 hour notice for either.
